Privacy policy

This Privacy Policy serves to illustrate the type, scope and purpose of processing your personal data (hereinafter referred to as "data") from our online offers and associated websites, functions and contents as well as external online presences, e.g. our social media profile (hereinafter jointly referred to as "online offer").

1. Name and address of Zen Innovate Pte. Ltd.

Parrot brand is owned by Zensung Singapore Pte. Ltd. and licensed to Zen Innovate Pte. Ltd.

Zen Innovate Pte. Ltd.
6 Temasek Boulevard, # 42-03
Suntec Tower Four
Singapore 038986
Email: support@joinparrot.com
Website: www.joinparrot.com

2. Data protection officer

The contact details of the data protection officer are:

Email: support@joinparrot.com
Mailing address:
6 Temasek Boulevard, # 42-03
Suntec Tower Four
Singapore 038986

3. General information on processing

3.1 Scope of the processing of personal data:

The use of our website is usually possible without providing personal data. Any personal data collected on our website (such as name, address or email address), is on a voluntary basis. The collection and use of personal data of our website users is being done regularly only with the user's consent. An exception applies in those cases where prior consent cannot be obtained for real reasons and the processing of the data is permitted by law. We point out that data transmission via the Internet (e.g., communication by email) always comes with a security risk. A seamless protection of data against unauthorised access by third parties is not possible and is not guaranteed

Due to disclosure obligations, contact details are published in the imprint ("Impressum") of our website. The use of this contact details by third parties for the transmission of unsolicited advertisements and information material is herewith specifically prohibited. The site operators reserve the right to take legal action in case of unsolicited sending of advertising information in any form (such as spam emails).

3.2

The personal data of the person concerned will be erased or processing will be restricted as soon as the purpose of processing no longer applies. Furthermore, data may be stored if this has been provided for by the Indonesian regulations, laws or other provisions to which the website provider is subject. The data will also be erased or restricted in processing if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

4. Provision of the website and creation of log files

4.1 Description and scope of processing

Each time our website is visited, our system automatically collects the following data and information from the computer system of the calling computer.

  • Date and time of access
  • IP-Address (masked)
  • Visited site
  • Browser and version
  • Referrer
  • HTTP-Status-Code
  • Size of requested document

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

4.2 Legal basis for processing

The legal basis for the temporary storage of data and log files.

4.3 Purpose of the processing

The temporary storage of the IP-address by the system is necessary to enable the contents of the website to be delivered to the user's computer. For this the IP-address of the user must remain stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. In addition, the data serves us to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

In these purposes also lies our legitimate interest in the processing according data protection policies.

4.4 Duration of data storage

The data will be erased as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. If the data is stored in log files, it is erased after 7 days. Further storage is possible. In this case, the IP-addresses of the users are erased or alienated, so that an assignment of the calling client is no longer possible.

4.5 Objection and removal

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, the user has no possibility of objection.

5. Use of cookies

5.1 Description and scope of processing

Our website uses cookies. Cookies are text files that are stored in the browser or by the Internet browser on the user's computer system. If a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic character string that enables a unique identification of the browser when the website is called up again. We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change

The following data is stored and transmitted in the cookies:

  • Language settings

We also use cookies on our website which enable an analysis of the user's surfing behaviour. In this way, the following data can be transmitted:

  • Time of your web page visit
  • Place of your web page visit
  • Number of visits to your website
  • As well as other data collected by Google Analytics

All user data collected in this way are pseudonymised by technical precautions apart from Disqus to which you have to log in. Therefore, it is no longer possible to assign the data to the calling user. The data will not be stored together with other personal data of the users

5.2 Purpose of the processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.

The following applications require cookies:

  • Language settings

We don't use the technically necessary cookies and the user data collected to create user profiles.

Analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies we learn how the website is used and thus continuously optimise our offer.

We use the following application:

Google Analytics

Our website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on the user's computer, to help the website analyse how users use the site.

The information generated by the cookie about the use of this website is, for example, the time and place as well as the number of visits to your website.

This user data is usually transferred to a Google server in the USA and stored there. IP anonymisation has been activated on this website so your IP-address will be pre-truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP-address will be first transmitted to a Google server in the USA and truncated there. Our legitimate interests is to make our customers more comfortable visiting our Website. On behalf of the operator of this website, Google will use this information to evaluate the use of the website by the users, to compile reports on the website activities and to provide the website operator with further services associated with the use of the website and the Internet. The IP-address transmitted by your browser in the context of Google Analytics is not merged with other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, this site may not allow you to use the full functionality of this website. Users can also prevent Google from collecting data generated by the cookie and relating to their use of the website (including their IP-address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link. . The current link is: http://tools http://tools https://tools.google.com/dlpage/gaoptout?hl=en.

Facebook-Pixel, Custom Audiences, Lead Ads and Facebook-Conversion

Due to our legitimate interests in the analysis, optimisation and economic operation of our online offer and for these purposes the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, is used within our online offer.

We use Facebook Lead Ads to obtain contact information from potential customers who sign up via Facebook to receive information about our products or our company. Amongst others the following information is collected: Full name, email address, mobile number, postal code as well as the product for which information is requested. We use the information about your name to contact you personally, your email address as well as the further data to send you the requested information.

With the help of the Facebook pixel, Facebook is able to determine the visitors of our online offer as a target group for the presentation of ads (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads we post only to Facebook users who have also shown an interest in our online offering or who have certain features (e.g. interests in certain topics or products that are determined by the websites visited) that we transmit to Facebook (so-called "custom audiences"). We also want to use the Facebook pixel to ensure that our Facebook ads meet the potential interest of users and are not a nuisance. The Facebook pixel also helps us understand the effectiveness of Facebook ads for statistical and market research purposes by showing whether users have been redirected to our website after clicking on a Facebook ad (so-called "conversion"). Facebook processes the data in accordance with Facebook's Data Usage Policy. Accordingly, general information on the display of Facebook ads is contained in the Facebook Data Usage Policy: https://www.facebook.com/policy

For specific information and details about the Facebook pixel and how it works, please visit the Facebook Help section: https://www.facebook.com/business/help/742478679120153?id=1205376682832142

You can object to the collection by the Facebook pixel and use of your data to display Facebook ads. To set what types of ads you see within Facebook, you can visit the page set up by Facebook and follow the instructions on usage-based advertising settings: https://www.facebook.com/adpreferences/ad_settings/?entry_product=account_settings_menu

The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices. You may also object to the use of cookies for range measurement and advertising purposes via the deactivation page of the network advertising initiative(http://optout.networkadvertising.org/?c=1) and additionally the US website (https://optout.aboutads.info/?c=2&lang=EN)?

Online presence in social media

We maintain online presences within social networks and platforms in order to communicate with active customers, interested parties and users and to inform them about our services. When accessing the respective networks and platforms, the terms and conditions and the data processing guidelines of their respective operators apply. Unless otherwise stated in our privacy policy, we process the data of users who communicate with us within social networks and platforms, e.g. write articles on our websites or send us messages. We maintain online presences within social networks and platforms in order to communicate with active customers, interested parties and users and to inform them about our services.

We would like to point out that user data can be processed outside of the Indonesia. This can pose risks for users because, for example, the enforcement of users' rights could be made more difficult. Furthermore, user data is usually processed for market research and advertising purposes. Thus, for example, user profiles can be created from the user behavior and the resulting interests of the users. The usage profiles can in turn be used, for example, to place advertisements inside and outside the platforms that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the user's computer, in which the user's usage behaviour and interests are stored. Furthermore, data can also be stored in the user profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to these). Also in the case of requests for information and the assertion of user rights, we point out that these can be asserted most effectively with the providers. Only the providers have access to the data of the users and can directly take appropriate measures and provide information. If you still need help, you can contact us.

  • Facebook - Privacy Policy: https://www.facebook.com/about/privacy/, Opt-Out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com, Privacy
    Shield:https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.
  • Google/ YouTube - Privacy Policy: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated, Privacy
    Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
  • Instagram - Privacy Policy/ Opt-Out: http://instagram.com/about/legal/privacy/.
  • Twitter - Privacy Policy: https://twitter.com/de/privacy,Opt-Out: https://twitter.com/personalization, Privacy
    Shield: https://www.privacyshield.gov/participant?id=a2zt000000000TORzAAO&status=Active.
  • LinkedIn - Privacy Policy
    https://www.linkedin.com/legal/privacy-policy Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out, Privacy
    Shield: https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active.

Payment service providers

We use external payment service providers through whose platforms users and we can make payment transactions. Furthermore, we employ external payment service providers to provide our users with effective and secure payment options. The data processed by the payment service providers includes inventory data such as name and address, bank data such as account numbers or credit card numbers, passwords. This information is required to execute the transactions. However, the data entered will only be processed and stored by the payment service providers. This means that we do not receive any account or credit card related information, but only information with confirmation or negative information about the payment. The data may be transferred by the payment service providers to credit agencies. The purpose of this transmission is to verify identity and creditworthiness. For this we refer to the terms and conditions and data protection information of the payment service providers. For payment transactions, the terms and conditions and the data protection information of the respective payment service providers, which can be accessed within the respective websites or transaction apps, apply. We refer to these also for the purpose of further information and assertion of rights of revocation, information and other interested parties

6. Email contact

6.1 Description and scope of processing

You can contact us via the email address provided. In this case, the user's personal data transmitted by e-mail will be stored. In this context, we do not disclose data to third parties. The data is used exclusively for processing the conversation.

6.2 Purpose of the processing

The processing of the personal data from the contact form serves us only to execute the contact request. If you contact us per email, this execution is our required legitimate interest in the processing of your data. The additional personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

6.3 Duration of data storage

The data will be erased as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the contact form and those sent by email, it is when the respective conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified. The additional personal data collected during the sending process will be erased after a period of sixty days at the latest.

6.4 Objections and removal

The user has the possibility to withdraw their consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued. If you wish to change or delete your data, please inform us at the above contact address. All personal data stored in the course of contacting us will be erased in this case.

7. Rights of the data subject

If your personal data are being processed, you are a "data subject" and you are entitled to assert the following rights against the website provider:

7.1. Right of access You can ask the website provider for a confirmation whether personal data concerning you are being processed by the website provider.

If such processing has taken place, you can request the following information from the website provider:

  • the purposes for which the personal data are processed;
  • the categories of personal data being processed;
  • the recipients or categories of recipients to whom the personal data concerning you have been or are still being disclosed;
  • planned duration of data storage of personal data concerning or, if specific information on this is not possible, criteria for determining the storage period;
  • the existence of a right to have your personal data concerning you corrected or erased, a right to have processing restricted by the website provider or a right to object to such processing;
  • the existence of a right to lodge a complaint with a supervisory authority;
  • any available information on the source of the data if the personal data are not collected from the data subject;
  • the existence of automated decision-making, including profiling and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation.

7.2 Right to rectification

You have a right to assert rectification and/or completion against the website provider if the personal data processed concerning you are incorrect or incomplete. The website provider shall make the correction without delay.

7.3 Right to restriction of processing

Under the following conditions, you may request that the processing of personal data concerning you be restricted:

  • if you dispute the accuracy of the personal data concerning you for a period of time that enables the website provider to verify the accuracy of the personal data;
  • if the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
  • if the website provider no longer needs the personal data for the purposes of the processing, but you need them to assert, exercise or defend legal claims;
  • if you have filed an objection to the processing pursuant to Article 21 (1) GDPR and it has not yet been determined whether the legitimate reasons of the website provider outweigh your reasons.

If the processing of personal data concerning you has been restricted, such data may only be processed - apart from being stored - with your consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the govt.

If the processing restriction has been restricted in accordance with the above conditions, you will be informed by the person responsible before the restriction is lifted.

7.4 Right to erasure

You may request the website provider to erase the personal data relating to you without delay and the website provider is obliged to erase this data without delay if one of the following reasons applies:

a) Obligation to erase

The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

b) Information to Third Parties

Where the website provider has made the personal data public and is obliged to erase the personal data, the website provider, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform website providers which are processing the personal data that the data subject has requested the erasure by such website providers of any links to, or copy or replication of, those personal data.

c) Exceptions

The right to erasure shall not apply to the extent that processing is necessary:

  • for exercising the right of freedom of expression and information;
  • for compliance with a legal obligation which requires processing by govt. to which the website provider is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the website provider;
  • for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
  • for the establishment, exercise or defence of legal claims.

7.5 Right to be informed

If you have exercised your right to have the website provider correct, erase or restrict the processing, the website provider is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of such recipients by the website provider.

7.6 Right to data portability

You have the right to receive the personal data concerning you, which you have provided to a website provider, in a structured, commonly used and machine-readable format and have the right to transmit those data to another website provider without hindrance from the website provider to which the personal data have been provided, and the processing is carried out by automated means. That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the website provider

7.7 Right to object

You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data.You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data.

The website provider no longer processes the personal data concerning you, unless they can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

7.8 Right to withdraw data protection declaration of consent

You have the right to withdraw your declaration of consent any time. The withdrawal of consent shall not affect the legality of the processing carried out on the basis of the consent until withdrawal.

7.9 Automated decision in individual cases including profiling

You have the right not to be subject to a decision based exclusively on automated processing - including profiling - that has legal effect against you or significantly impairs you in a similar manner. This does not apply if the decision

  1. is necessary to enter into or perform a contract between you and the website provider;
  2. tis admissible under Union or legislation to which the website provider is subject and where such legislation contains appropriate measures to safeguard your rights, freedoms and legitimate interests or
  3. is based on your express consent.

However, these decisions may not be based on special categories of personal data applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests

The website provider shall take reasonable measures to safeguard your rights, freedoms and legitimate interests, including at least the right to obtain the intervention of a person by the website provider, to state his own position and to challenge the decision

7.10 Right to complain to the supervisory authorities

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint to a supervisory authority, in particular your place of residence, employment or suspected infringement, if you believe that the processing of personal data concerning you is contrary to the local regulations

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy

8. Press contacts

8.1 Scope and description of processing of personal data

Public relations as well as networking with the press are vital task for us a startup company in order to create impact. The team for press and publications processes personal data, such as contact data and main areas of activity.

The following data may be processed:

  • name
  • first name
  • salutation
  • email address
  • phone number
  • media and address data of the media
  • industry / thematic focus

The data is either collected directly from the data subject in person, i.e. if a media professional gets in contact with us, or indirectly using journalist / media databases or publicly accessible sources

8.2 Legal basis for the processing of personal data

If the processing of the personal data serves the fulfilment of a contract or the implementation of pre-contractual measures.

8.3 Purpose of the processing

As a growing startup business we are dependent on press contacts for media coverage as part of our marketing. For this reason, we use the standard communication channels that can connect us with such professionals. Our legitimate interest according to ensure growth and future business.

8.4 Storage period

The data will be erased or processing will be restricted as soon as they are no longer necessary to achieve the purpose for which they were collected or if the data subject has objected against the processing.

8.5 Objections and erasure

An objection against being contacted can be made at any time, informally and with effect into the future.